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The world of insurance for law firms can be confusing, and difficult to navigate. We've created this glossary because these common insurance terms should be easy to understand.

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law practice management

4 min read

ALPS In Brief — Episode 41: The Perils of Bad Follow Through

In this episode of ALPS In Brief, ALPS Risk Manager Mark Bassingthwaighte shares an insightful story of a dream cruise, a freak accident, and an attorney whose casual favor for a friend became a malpractice nightmare. Transcript: Welcome. You’re...

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2 min read

What Are They and Why Should Lawyers Bother with Them?

In the Claims world, we love closure letters. Unfortunately, we rarely see them in the files – perhaps that is because attorneys who send closure...

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6 min read

What You Learn at the Office Stays at the Office — A Support Staff Confidentiality Primer

Trust, which is built upon a lawyer’s ethical duty to keep all information relating to the representation of a client confidential, is the hallmark...

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1 min read

I Am Not a Blogger

I have been asked to contribute to the ALPS Blog. I am not a blogger. As I tell people who will listen (or read), my first experience with a...

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3 min read

How to Recognize When Rationalizations and Creative Lawyering Aren’t the Answer

I’ve heard all kinds of crazy comments from lawyers over the years. For example, during a CLE event with a state bar’s ethics counsel sitting next...

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2 min read

Law Firms And Data Storytelling, Part 2

This is the second in a series of three blog posts on Law Firms and Data Storytelling. Restating the central premise of this, the prior, and the...

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1 min read

Appreciating Good Employees

I get it — you’re busy. But, you should never be too busy to let your good employees know they are appreciated. Here are 3 things you can do to let...

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4 min read

Checklists for Closing Your Practice and Winding Up Your Business

Common reasons lawyers close their practices include a medical disability, wanting to retire, a move out-of-state, or a career change. While the...

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2 min read

Why Prioritize Wellness?

It should come as no surprise that wellness has become a front and center topic in recent years, particularly in the legal profession; but I have a...

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2 min read

One Reason Why Reminders Never Hurt

I took a call worth sharing because the learning it provides serves as a good reminder about the perils that can arise from a failure to follow...

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2 min read

How to Avoid Getting Hoodwinked by Phony Help Desk Contact Information

I have two points to make with this short post and I’m going to start with the one that’s easier to swallow: fake help desks. Here’s the long and...

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6 min read

Why Effective Client Communication Is all About Details and Documentation

ABA MRPC Rule 1.4 Communication seems clear on its face. Attorneys are to keep clients reasonably informed about the status of their matters as well...

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2 min read

How to Avoid Ever Thinking “Oh, I Shouldn’t Have Said That”

I recently asked several of our claims attorneys to identify the top habits they felt new lawyers should develop from day one. With one exception,...

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