Relevant. Affordable. Actionable.
2 min read
Mark Bassingthwaighte, Risk Manager: Dec 20, 2017 12:00:00 AM
Sometimes clients genuinely wish to say thanks, particularly during this time of year, and the giving of a gift can be a very appropriate and meaningful way for clients to do so. However, the interesting question is this. Does the acceptance of a...
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6 min read
Mark Bassingthwaighte, Risk Manager: Dec 13, 2017 12:00:00 AM
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1 min read
Karen Thalacker: Dec 12, 2017 12:00:00 AM
We all know that clients can be difficult at times. But do lawyers have to be difficult too? Here are a few reminders about what not to do when...
2 min read
Mark Bassingthwaighte, Risk Manager: Dec 7, 2017 12:00:00 AM
Malpractice claims alleging a conflict of interest have been a serious concern for insurers for years. One of the reasons is this. Conflict of...
3 min read
Kurt Whitmire, Director of Commercial Lines: Nov 21, 2017 12:00:00 AM
Many times friends or colleagues outside of ALPS ask me, “What’s the hardest part of your job?” A lot of people assume that it’s really hard talking...
1 min read
Rob Tameler, Claims Manager: Nov 20, 2017 12:00:00 AM
The short answer is yes. The common thought most law firms have is, “I’m too small a fish to worry about being hacked . . . there are bigger fish to...
3 min read
Mark Bassingthwaighte, Risk Manager: Nov 9, 2017 12:00:00 AM
Let’s review the basics. ABA Model Rule 1.2 (c) allows a lawyer to limit the scope of the representation if the limitation is reasonable under the...
4 min read
Mark Bassingthwaighte, Risk Manager: Oct 9, 2017 12:00:00 AM
Assumptions. We all make them day after day. In fact, as I see it, doing so allows most days to progress with some level of predictability. For...
4 min read
Mark Bassingthwaighte, Risk Manager: Aug 29, 2017 12:00:00 AM
I’ve always been curious about why some attorneys never take the time to make sure that at least the name of every declined prospective client makes...
3 min read
Mark Bassingthwaighte, Risk Manager: May 8, 2017 12:00:00 AM
I’m not sure why, but I’ve always had a fondness for the word patsy. While the word doesn’t seem to be in wide use anymore, I personally believe the...
4 min read
Mark Bassingthwaighte, Risk Manager: Apr 12, 2017 12:00:00 AM
(Updated March 2024) Everyone makes a wrong decision now and again. Unfortunately, if the wrong decision was agreeing to take on a client that you...
3 min read
Last week I watched a trial. Usually, I do this from the “hotseat,” running the electronic trial technology and presenting exhibits. This time, I...
4 min read
Mark Bassingthwaighte, Risk Manager: Feb 27, 2017 12:00:00 AM
Over the years, numerous articles have been written on how to successfully manage attorney-client relationships. Typically, these articles emphasize...
